All the cancellation must be in written and signed by the person who signed the booking form and will be effective from the date of the reception by the company.

1-2:60 days or more before departure: The agency will refund the entire paid amount to his client deducting the registration fee (€ 40 per persons or equivalent in other currency), bank charges subject to the bank policies, when booking domestic flights, the Cancellation fee subject to airline policies at present or if the tickets are non- refundable in that case the full amount of the ticket will be retained. The hotels are reserved and must be paid in advance; the company will apply the cancellation policies of hotels. Cancelation charge  for train tickets and other ground transport and related services if needed to be booked in advance. Hence the remaining amount will be refunded after deducting all above cancelation policies applied for different services.

1-2: 40 Days before departure: The agency will refund the 50% of paid amount to his client deducting the registration fee (€ 40 per persons or equivalent in other currency), bank charges subject to the bank policies, when booking domestic flights, the Cancellation fee subject to airline policies at present or if the tickets are non- refundable in that case the full amount of the ticket will be retained. The hotels are reserved and must be paid in advance; the company will apply the cancellation policies of hotels. Cancelation charges of train tickets and other ground transport and related services if needed to be booked in advance. Hence the remaining amount will be refunded after deducting all above cancelation policies applied for different services.

(1-3) Less than 30 days before departure: The agency will be obliged to withhold the full amount of the deposit paid by the customer. In this case, the customer must inform their insurance as soon as possible and provide as much documentation to support the cancellation of trip. It is therefore strongly advised to take out cancellation insurance to cover such expenses. 

Itinerary / hotels are sub. to change in case of strike, civil war threatens, you may be will lose expected places you have prepared for but will explore unexpected and for sure will not disappointed.

In case of Vehicle break down another mode of transport will be managed at the earliest possible, In that case you are requested to keep patience and co-operate with the situation, while travelling to rural and isolated area replacing vehicle can take time due to lac of communication or distance to pass the message with the other vehicle those who are driving toward the nearest town or the place from where one can have telephone facilities. Or from where one can be connected by Mobile phone. Also you can be transferred by the other type of vehicle what ever is available at the moment as of local bus till you will be not having the proper mode of transport.

The Company cannot be made liable for the consequences of weather condition, flight cancellations, war or threat of civil war, strikes, industrial action, political unrest or any other force majeure, unusual or unforeseen circumstance. The company reserves the right to use alternate transport, or vary the itinerary if breakdown, sickness or any other force major. Any additional that result, such as extra hotel accommodation, flight or road transport will be on your charge and must be paid directly at the spot. 

Please understand, there are certain hazards involved in your adventurous and culture holidays which you must accept at your own risk. The company will not be liable for any illness major or minor injury, death sustained during neither the trip, nor it will be liable for any uninsured losses of your property and other losses during the trip.

Accommodation is based on 3 star category in cities of Delhi- Leh or  Charming  hotels at Leh. Neat and clean local standards of hotels , Fixe camps or guest houses will be provided where choices are limited.

Sub to the number of person in group, for 2 to 4 Toyota Innova / Scorpia or Zylo, for 5 and more than 5 persons Tempo travelers or mini bus will be provided. All vehicle will be air-conditioned, except in hilly area air-condition of any vehicle can not be regularly used due to steep uphill drive, So you have to co-operate with. For the Autumns and spring season when temperature goes down, if you required heater except minibus each of those mentioned vehicle have the heating facilities and cannot be usd while uphill drive.

5-1: Road: Road are good in Ladakh due to its dry climate except in case of unusual rain or high melting rates of glacier which can overflow the local rivulets and can cause the damage of road.

 You can be blocked for hours, you may miss the places expected to visit or will visit the unexpected places, to regulate the situation the team at the spot will do the best possible at the moment. Road in India are being widen at so many states, So please don’t compare the driving time as estimated in developed nation. 

While travelling during summer  and Autumns season, at higher altitude morning and evening are fresh ( even cold while bad weather  and in Autumn ) hence required a Pull over, Raincoat ( occasionally required but pack it ) a polar jacket or waterproof jacket,( Type of Gore tax)  light clothing for lower altitude, Sun hat, short and long sleeves Shirts, Loose trousers, ( wearing short is not allowed at holy spot ) a pair of good shoes, sandal, few pairs of socks, Sunglasses / Spare glasses or contact lenses, , toilet kit, A small sewing kit, Safety pins, torch or flash light with spare batteries, Camera with spare cards and batteries, battery Charger, day sac, water bottle, personal medical kit as per your medical advisor. Anti-mosquitos spray. fanny pack to keep safely your important doc as passport, insurance paper, credit cards, money , Multifunctional knife, lighters, wooden pencils and pen, string of 4-55 meters to dry the clothing or other purpose,  English –Hindi dictionary to learn the important words to greet and to communicate with locals and a note book can be useful to engrave  your memory in it .

Generally, vary to different season, Ladakh remain almost rain free part of India due to its arid climate, how ever since few years Ladakh has noticed the rain due to climatic change.

Temperature: Summer from Mai to August minimum can be recorded10 to 15°C and maximum can raise till is 30°C -35°C due to its high altitude deserted terrain. In Sep. Temperature descend few degree compare to summer and occasionally in higher regions of Ladakh you can notice the fresh snow.